Q. What is the Customer
Service Charge?
A.
The purpose for the customer
service charge is that there are various costs to the Water
Division which include expenses to maintain meters, read meter,
billing, collection and administrative expenses of the staff.
Each customer on the system is responsible for paying the
customer service charge in addition to the charge for the water
they use.
top
Q. Why do you have to gain access to my
house to change my meter – Isn’t it on the outside
of my house?
The box on the outside of the house
is a remote reader. The actual meter is inside you home.
We are presently upgrading all meters to radio read and will
eliminate the need for a remote reader.
top
Q.
Can I be sure that the radio
read meters will be my reading and not my neighbors?
Absolutely – each meter is
identified by a serial number which will only transmit your
reading for your usage.
top
